Payment Security Terms

Spritznook is committed to providing all customers with a safe and reliable online shopping experience. We understand the importance of payment security and have taken stringent measures to protect your payment information. This Payment Security Agreement explains how we ensure the security of your transactions and the industry-leading technology and partners we utilize.

Our Payment Processor: Stripe

To ensure the security and efficiency of your online payments, Spritznook has partnered with Stripe, a leading global payment processing service provider. Stripe is a certified payment service provider renowned for its superior security standards and technological innovation. When you make a purchase on the Spritznook website, your payment information is processed through Stripe’s secure systems.

Stripe’s Security Measures

Stripe implements multiple layers of security measures to protect your payment data from unauthorized access, use, or disclosure:

2.1 PCI DSS Compliance

Stripe is a Tier 1 service provider for PCI DSS (Payment Card Industry Data Security Standard).

This means that Stripe has undergone rigorous audits and meets the highest security standards set by the payment card industry to protect cardholder data. PCI DSS is a comprehensive set of security requirements covering network security, data encryption, access control, vulnerability management, and more. Through its partnership with Stripe, Spritznook ensures your payment information receives the highest level of security in the industry during processing.

2.2 Data Encryption

All your payment information is protected using TLS (Transport Layer Security) encryption during transmission. This means that your sensitive data (such as credit card numbers) is encrypted into an unreadable format as it is sent from your browser to Stripe’s servers, preventing interception during transmission. Stripe also encrypts stored sensitive data to further enhance data security.

2.3 Tokenization

Stripe uses tokenization to process your payment information. When you enter your payment card information, Stripe converts it into a unique, unreverse-engineerable “token.” This token represents your payment card information but does not contain any sensitive data itself. Spritznook only stores this token, not your actual payment card information, significantly reducing the risk of data breaches.

2.4 Fraud Detection and Prevention (Stripe Radar)

Stripe employs the advanced Stripe Radar fraud detection system, which uses machine learning to analyze millions of transactions in real time to identify and prevent potential fraud.

Stripe Radar can predict and prevent fraud before a transaction is completed based on various signals such as device fingerprints, IP addresses, and transaction patterns, providing an extra layer of security for your shopping.

We support 3D Secure 2.0 authentication to provide an additional layer of verification for European transactions.

2.5 Security Infrastructure

Stripe’s infrastructure is built on a secure and reliable cloud platform and is subject to strict physical and logical security controls. The Stripe team, comprised of professional security experts, continuously monitors the system to defend against potential threats and conducts regular security audits and penetration tests.

Your Payment Information Security

Spritznook does not directly store your complete payment card information. When you complete a payment on our website, your sensitive payment data is submitted directly to Stripe for processing. We only receive payment confirmation information from Stripe to complete your order. This means that even if Spritznook’s system is attacked, your payment card information remains secure because it is never stored on our servers.

Your Responsibility

While we and Stripe take extensive security measures, your personal security habits are also crucial:

Protect your account information: Keep your Spritznook account password safe and do not share it with others. We recommend using a strong password and changing it regularly.
Beware of phishing: Do not click on suspicious links or reply to emails requesting personal or payment information. Spritznook will never request complete payment card information from you via email or phone.
Use a secure network environment: When making online payments, ensure your device is connected to a secure network and avoid using public or insecure Wi-Fi.

Policy Updates

We may update these Payment Security Terms from time to time to reflect changes in our security practices or legal and regulatory requirements. We will post the updated policy on this page and revise the “Effective Date”. We recommend that you check this policy regularly for the latest information.

If you have any questions or concerns regarding these payment security terms, please contact us through the following channels:

Spritznook Customer Service
Email: chromesthete@spritznook.com