Terms of Service

Welcome to the Spritznook website. Operated by “we,” “the Company,” or “Spritznook” (hereinafter referred to as “we,” “the Company,” or “Spritznook”). Please read these Terms of Service carefully before using this website and purchasing our products. By accessing or using this website, you agree to abide by and be bound by these Terms. If you do not agree to any part of these Terms, please do not use this website.

1. Definitions

• “The Company” or “we”: refers to RAMIREZ PRODUCTS LTD, whose brand is Spritznook.
• “You” or “Customer”: refers to the individual or entity that accesses or uses this website.
• “Products”: refers to bathroom products sold through this website.
• “Website”: refers to Spritznook’s online store.
• “Terms”: refers to these Terms of Service.

1. Scope

These Terms apply to all your access to and use of this website, and to all products you purchase through this website. These Terms constitute a legally binding agreement between you and the Company.

3. Product Information and Availability

We strive to ensure the accuracy of all product descriptions, prices, and availability information on our website. However, typographical errors, inaccuracies, or omissions may occasionally occur, which may relate to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

All products are subject to stock availability. We reserve the right to discontinue the sale of any product at any time.

4. Pricing and Payment

• Pricing: All product prices are in Euros. Shipping costs will be calculated and displayed separately at checkout.
• Payment: We accept a variety of payment methods through the Stripe payment gateway, including major credit and debit cards. All payment transactions are processed through a secure, encrypted connection, and your payment information is strictly protected by Stripe. Spritznook does not store your complete payment card information. Please see our Payment Security Terms for details.

4. Order Acceptance and Confirmation

Your order constitutes an offer to purchase products. We will send you an order confirmation email upon receiving your order, but this does not indicate that we have accepted your order. Order acceptance and contract formation occur when we send you a product shipment confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to product shortage, incorrect pricing, or suspected fraud.

6. Shipping

• Shipping Area: We currently ship products to customers in Europe.
• Shipping Time: We will provide the estimated shipping time in the order shipment confirmation email. Please note that the shipping time is only an estimate and may be delayed due to unforeseen circumstances. We are not liable for any loss caused by shipping delays.
• Risk Transfer: The risk of loss or damage to products transfers to you upon delivery to you or your designated recipient.

6. Limitation of Liability

To the maximum extent permitted by UK law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including, without limitation, loss of profits, loss of data, or business interruption) arising out of or in connection with the use of this website or its products, even if we have been advised of the possibility of such damages.

Our total liability shall in no event exceed the amount you paid for the relevant products.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

8. Intellectual Property

This website and all its content, including but not limited to text, graphics, logos, images, videos, audio, software, and designs, are the property of Spritznook or its licensors and are protected under UK and international copyright, trademark, and other intellectual property laws. You may not copy, distribute, modify, create derivative works from, publicly display, or use any content of this website in any way without our prior written consent.

9. User Conduct

You agree to comply with all applicable laws and regulations when using this website and will not engage in the following activities:

• Posting or transmitting any illegal, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or racially discriminatory content.
• Impersonating any individual or entity, or making false statements about your affiliation with any individual or entity.
• Interfering with or disrupting the operation of this website or the servers or networks connected to this website.
• Attempting to gain unauthorized access to any part of this website, other users’ accounts, or computer systems or networks connected to this website.

1. Links to Third-Party Websites

This website may contain links to third-party websites or services that are not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not directly or indirectly liable for any damages or losses, whether directly or indirectly, caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services offered on any such website or service.

11. Termination

We reserve the right to terminate or suspend your access to this website at any time without notice, including but not limited to any breach of these Terms.

12. Dispute Resolution and Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of this website shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments to Terms

We reserve the right to amend or replace these Terms at any time. If the amendment is material, we will give notice at least 30 days before the new terms take effect. Your continued access to or use of this website after the amendments take effect constitutes your agreement to be bound by the amended terms. If you do not agree to the new terms, please stop using this website.